We are LKR Technology Ltd (Company Number: 16149049), with registered offices at 124 City Road, London, England, EC1V 2NX (BLETA, we, us, our), the creators of the Bleta App (the ‘App’). The App connects women Riders with female Drivers for transport services. By downloading or using the App, you agree to these legally binding terms and our Privacy Policy.
Female / women only app
The App is for biological females aged 18 or over and is not intended for males, persons under 18, or anyone previously suspended or prohibited from using the App. The App provides a female-only environment intended to support the safety and security of Riders and Drivers. The single-sex service is provided in reliance on Schedule 3, Part 7 of the Equality Act 2010. Riders and Drivers may cancel services where they have safety or security concerns.
Process for using the platform
Drivers list themselves as Available to Drive. Riders submit a Request to Ride from one location to another. The App sets the Ride Fare, comprising the Driver Fee and BLETA Commission. The first nearby Driver to accept performs the requested services.
Eligibility and accounts
You must have legal capacity to use the App, provide accurate and up-to-date account information, and be authorised to use the payment method associated with your Account. We may use Yoti or another third-party verification service. BLETA may accept or decline account registration at its discretion.
Ride requests, passengers and rider obligations
A Request to Ride is an offer to contract with a Driver and becomes binding when accepted in the App. You must not permit males to use your Account or travel in a Driver vehicle except for male passengers under 12 who are accompanied by a female Rider. You are responsible for your passengers and Drivers may cancel where these rules are breached.
Fees, payments and cancellations
You must pay the Ride Fare for accepted requests. Payments may be processed by WorldPay or another online payment partner, whose own terms and privacy policy apply. A cancellation charge may be applied at BLETA’s discretion. BLETA is not responsible where a Driver cancels an accepted job.
Platform communications and disputes
You must not solicit Drivers outside the App. Disputes with other users should first be addressed directly; unresolved concerns should be reported through the App, our website, or Info@bletasupport.com. BLETA may appoint a mediator or arbitrator and may hold disputed funds until resolution.
App licence, acceptable use and intellectual property
Apple and Google are not parties to this agreement. You receive a personal, non-business licence to use the App subject to the applicable App Store Rules or Google’s Rules. You must not modify the App, defeat security features, misuse intellectual property, upload unlawful or offensive material, introduce harmful code, or interfere with the App’s operation. BLETA owns or licenses all intellectual property in the App and Content.
Privacy, location and external services
Our Privacy Policy explains how personal information and location data are collected and used. The App requires location functionality to connect Riders with nearby Drivers. External services are governed by their own terms and may change or be removed.
Liability, termination and governing law
Nothing excludes liability that cannot legally be excluded. Subject to applicable law, BLETA’s liability is limited as set out in these terms. We may terminate access for serious or repeated breaches. These terms are governed by the laws of England and Wales, and disputes are subject to the non-exclusive jurisdiction of the English courts.
RIDER TERMS AND CONDITIONS
We are LKR Technology Ltd (Company Number: 16149049), with registered offices located at 124 City Road, London, England, EC1V 2NX (BLETA, we, us, our), the creators of the Bleta App(referred to below as the ‘App’).
We have developed the App which is intended to connect women (Riders) with female drivers (Drivers) to order their transport services. Our App is intended only for use by females and you should not download our App or create an Account if you are not a female. You can read more about how we define women/females at clause 1.
By downloading the App, you are agreeing to the terms of this agreement which are legally binding. Please read it together with our privacy policy, available at [insert link] before you download and use the App. Only download the App if you have read the rules and agree to them.
If you do not agree to these terms, we will not allow you to use the App and you should not download it.
In this agreement:
references to the ‘App Store’ means Apple’s App Store and we refer to their rules and policies contained in the Apple Media Services Terms and Conditions as the ‘App Store Rules’.
references to ‘Google Play’ means the app distribution platform operated by Google and known as Google Play, and we refer to Google’s terms of service (and other applicable terms) collectively as ‘Google’s Rules’.
in clauses where we use the phrase “App Store Rules or Google’s Rules (as applicable)”, we intend for the App Store Rules to apply to users who have obtained the App via the Apple App Store, and for Google’s Rules to apply to users who have obtained the App via the Google Play distribution platform.
FEMALE/WOMEN ONLY APP
This App is not intended for use by males (biological males or persons with the male sex at birth) of all ages, or any person under the age of 18 years old or any person who has previously been suspended or prohibited from using the App. By using the App, you represent that you are both a biological female AND over the age of 18.
Please do not access the App if you have previously been suspended or prohibited from using the App.
The App is designed to connect female Riders to female Drivers who can provide rideshare Services to the Rider (and their approved Passengers) in a female-only environment. This is to increase the safety and security of both the Rider and Driver.
In these terms, when we refer to female or women/woman we are referring to a biological females (i.e. a person of female sex at birth).
Both Drivers and Riders have the ability to cancel the Services if they are not comfortable with the other Driver or Rider (as the case may be) for safety or security concerns in breach of this clause 1).
Ridesharing services are inherently risky because Riders enter a confined, lockable and moving vehicle with an unknown person. There have been well-documented cases of violence or harassment in taxis or other ridesharing vehicles. Because of this, and the increased risk of male-perpetrated violence or harassment against female passengers, our App is exclusively available to biological female Riders and Drivers only, subject only to a limited exception for male passengers under the age of 12 who are accompanied by a female Rider as set out in clause 6.
The exclusion of male Users of our App is made in reliance on the single-sex services exception under Schedule 3, Part 7 of the Equality Act 2010.